Professional Experience

J.P. Morgan Chase - Current employer

Senior Product Manager | Platform Products | Navigation and Information Architecture, Client Feedback, and Login

• Partnering with user experience design and research to create information architecture and navigation guidelines, requirement intake processes, and sitemap artifacts for all product and design teams

Marqii

Senior Product Manager | First Product Hire | Product & Design People Manager

• Created a new dashboard from zero to initial launch for restaurant business owners to manage locations, hours, menus, and reviews

• Managed a mid-level product designer and junior product manager

• Managed the product roadmap, product requirements, user experiences, copy, user research (interviews and testing), and all feature testing

• Interviewed all developers, product managers, and designers brought onboard from Executive levels (VP of engineering) to junior levels

• Created a competitive analysis to inform our product roadmap for 2024 and beyond

Charles Schwab

Senior Product Manager

• Rolled out the company’s initial launch of Zelle Person To Person Payments

• Enhanced account linking experiences to reduce fraud and improve usability

• Closed client experience gaps and reduced operations costs through shared API services across 3 sites

• Completed a build versus buy competitive analysis for e-signature products

TD Ameritrade

Product Manager

• Improved the user experience for accounts, search, and tax documents on the Desktop website

• View the desktop website here

• Created new middleware, APIs, and services for responsive web and mobile to power the new mobile responsive web experience

  • View the website using these services here

• Managed investment research, search, along with vendor managed pages and services for desktop and responsive web

Morgan Stanley

Product Manager

• Managed investment research, education, and vendor tools for desktop and mobile

• Launched Morgan Stanley’s first mobile mutual fund search tool

Goldman Sachs

Senior Business Analyst

Business Analyst

• Implemented investment regulation software through business process automation and decision management

BAE Systems

Supply Chain Planner

• Built and managed manufacturing schedules, purchased parts, and shipped assembled products to customers

• Managed the flow of inventory through the manufacturing process